Privacy Policy

Who We Are

Instant Home Quotes ("we", "us", "our") is a home improvement quote comparison service operated in England and Wales. Our website is instanthomequotes.co.uk. We are registered with the Information Commissioner's Office (ICO) as a data controller.

If you have any questions about this policy or how we use your data, contact us at: hello@instanthomequotes.co.uk

What Data We Collect

When you submit a quote request through our website, we collect:

• Your name and contact details (phone number, email address)
• Your postcode and property details
• Information about the home improvement service you require
• Technical data including IP address, browser type, and pages visited

How We Use Your Data

We use your personal data to:

• Match you with up to 3 vetted local installers who will contact you with quotes
• Verify your postcode and confirm service coverage in your area
• Improve our website and user experience
• Comply with our legal obligations

We do not sell your personal data to third parties beyond the installers matched to your request. We do not use your data for unsolicited marketing without your consent.

Legal Basis for Processing

We process your data on the basis of legitimate interests (to provide the quote matching service you requested) and consent (which you provide when submitting the form and agreeing to our terms).

Data Sharing

Your data is shared with:

• Vetted installers — up to 3 local tradespeople matched to your enquiry, who will contact you directly
• Service providers — companies that help us operate our platform (hosting, analytics), bound by data processing agreements
• Legal authorities — where required by law

Data Retention

We retain your personal data for up to 24 months from the date of your enquiry, after which it is securely deleted. You may request deletion at any time (see Your Rights below).

Your Rights

Under UK GDPR, you have the right to:

• Access — request a copy of the data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — ask us to delete your data ("right to be forgotten")
• Restriction — ask us to limit how we use your data
• Portability — receive your data in a portable format
• Objection — object to processing based on legitimate interests

To exercise any of these rights, email hello@instanthomequotes.co.uk. We will respond within 30 days.

Cookies

We use cookies to improve your experience. See our Cookie Policy for full details.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at this URL. Last updated: January 2026.